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Hi All, NPM version 2025.4.0 C9800-L-F IOS-XE version 17.15.03 Managed APs CW9176I We've recently replaced WLC from Cisco 5520 to Cisco C9800-L-F, and tried to update the Solarwinds Wireless Heat Map. In the previous WLC model, I was able to add managed APs to the heat map showing their locations etc, however, with the new…
Does Solarwinds support FortiWiFi? We have FortiAP 431G and Controller being FortiGates. I can only see few of wireless clients in Wireless Summary View. I'm unable to create heat maps either. It doesn't seem Solarwinds are getting full picture of our FortiWiFi performance view. We don't have to use NCM for FortiFiWi…
Hello - The networking team put in new Wireless LAN Controllers over the weekend and completely forgot that we have wireless heat maps in Orion. Are there any instructions on how to update this or do we need to generate all new maps? I am getting the error "Wireless Heat Map poller is not enabled" but if I go to Manage…
Hi Team, I have created created wireless heat map first time in Solarwinds Network Atlas. So finally when I click on Generate map, it is giving me error as "failed to poll access points / Reference points". We have not added Access point separately in NPM. We have just added WLCs and Access Point Data is get polled from…
I have the All Wireless Heat Maps widget displayed on my NPM Summary page, displaying a quick summary of my heat maps. I configured the wireless heat map poller to run daily at 8am and the maps update as expected; however, on the NPM Summary widget it states "Wireless Heat Map poller is not enabled." See attached…
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Client count in Access point on Wireless Controller summary page mismatch with Wireless Heat Maps. Wireless Controller summary page EX. click AP AP1852_BKI........HR01, it show client count 22 Wireless Heat Maps. i see client count 14 on AP HR01
I have the 5508 Controller added in SW. When I attempt to create a heat map with the access points there aren't any associated metrics listed under the properties for the access points so the heat maps don't generate properly. Oddly, if I add the access points independent of the controller, I get metrics for the APs…
i'm new to solarwinds. i read that one of the requirements is only support cisco wireless controllers. is there any reason for that? so i can tell to my customer why. because solarwinds says that they support multi vendor. and can we monitor wireless AP without controllers? Thank you
I'm curious what people are doing when creating wireless heatmaps for larger buildings? Is it necessary to put all of a site's APs on a single map? I would think if you didn't, then your samples and coverage wouldn't be complete, but it's not clear how the Network Atlas Heatmap Mapping is handling missing APs. What happens…
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