We would like a bulk merge function.
- Currently we have the ability to perform some aggregate functions on tickets, but joining related incidents is still manual and therefor laborious for some tickets
- Manually merging 1 child ticket into its parent ticket one-by-one is unnecessarily time consuming
- Please let us know if we need to take action to make this a formal enhancement request
- Current mass "update" functionality is being put to use - thank you!
- Most recent example in this email trail was somewhat small (11 incidents)
- We continue to manually merge tickets (child tickets into a parent ticket) one-by-one until we have a mass-merge capability in SolarWinds