The most recent content from our members.
Hello- I have about a list of 140 new clients that need to be check if there are duplicate client accounts for a merge. Is there a way to perform this in a bulk action? Only see an option to individually search by each username. Please advise, Thanks.
It would greatly improve efficiency if the ability to clear out text and date custom fields through bulk action was added to WHD. Currently, the only way to clear out text custom fields is to replace them with a "Space" or a period. The issue with this is the fact that it looks unappealing when searching through assets and…
Has anyone made a bulk action to assign a child asset and if so how did you do it?
Not sure if this is intended behavior. I created a handful of bulk actions in WHD that will: 1.reassign tickets to a new tech, 2. append a note, and 3. change the status. Prior to sending the ticket, I always make sure to attach a document to the ticket. All works as expected, except I've been getting notes back about the…
When a person leaves the organization I can use a bulk action to set assets to spare and change other fields, but I don't see a way to un-assign the client. This would speed up our off boarding process.
Add a radio button in the bulk edit fields to remove all assigned clients. Currently it only has options to Replace or Append clients but I have needed to remove clients from assets from hundreds at once and I have had to do them one by one.
We are on 12.5.0 - Build #12.5.0.1240 , I was trying to delete multiple old clients with no avail. Bulk options are grayed out. Anyone have any ideas besides deleting one at a time?
NPM 11.0.1, I need to do a bulk field change on resources on a large number of firewalls being monitored. I need to change the CPU & Memory selection from: 'Juniper SRX1400 by Solarwinds' to 'CPU & Memory by Solarwinds' (see attached screen shot). I'm trying to find the correct table(s) to build a query, but not sure where…
Add the Bulk Action(s) dropdown to the top of the Help Desk screen under My Tickets or Group Tickets in addition to it being at the bottom. Numerous times do I find it an annoyance to have several dozen tickets from various departments on my screen and in order to select a particular takes to apply to them all I have to…
It looks like you're new here. Sign in or register to get started.