We have custom fields that needs to be updated as a project is worked on. Keeping these custom critical fields front and center is very important to managing workloads of the IT resources (devops and secops) teams. For the custom fields we have created, we need the ability at a glance to see these fields without drilling into the individual tickets. Ideally, we would like certain custom fields to behave in the same manner as the category and subcategory fields are the incidents list (be able to update on the fly).
