Sometimes we use the "Approval" step in a process more like a yes or no question.
For example, when someone is terminated, we have an "Approval" asking "Did this user return their key fob?" However, even with a description on this approval step, sending it as an approval seems to confuse some users. If we could change these buttons to "Yes" and "No" for this step in particular, it would really help.
If this is not possible, maybe add a new "Yes or No" step that works similar to an approval, but simply allows us to ask a yes or no question and branch accordingly. However, being able to customize these labels would be more useful. It would allow for more than approve/deny or yes/no, like "Did you press the red button or green button?" or "Are you using the Outlook app, or webmail?" etc.