It would be extremely helpful if we could use the Email Templaet and Canned Response <tags> such as <client>, <first_name>, etc. Especially combined with Action Rules and Tasks. They already work in the Notes section, it would be nice to get them to work in every field.
Ex.
Subject: Please deploy a PC for <first_name>
Body: Please deploy a new PC <asset> to <client> at <location>.