I would like to track parts in Service Desk. For instance, USB cables. I'd like to keep track of how many I have in inventory so that I know when to reorder. Could be for anything. HDMI cables, phone headsets, extra hard drives.
We used this heavily in SolarWinds WHD and when we transitioned over to ITSM this feature is greatly needed.
What are the gaps between what is currently supported under Other Assets and the functionality you are looking for? For example, for HDMI cables, I created an entry called HDMI Cables under Other Assets, categorized it as of type Cables (a new custom type I added) and then used the Available Quantity field to reflect the inventory level. See the screenshots below @marek_adamczyk
This is much needed. Also former WHD customer - was nice having that inventory page that you could associate with incidents/tickets and auto-adjusted counts. When thresholds were met - then notices went out accordingly for re-ordering.
