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Drag and Drop Supported Files

Hello. One of my departments that is currently using Service Desk to manage their tickets needs to attach files to their comments. These files include, but not limited to PDF and Word Doc. From my understanding the only supported file type at this time it images. Would really appreciate the opportunity to utilize the drag and drop feature to upload multiple file types.

Thanks!

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feature request

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SolarWinds Service Desk

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Status: None

Comments

bhorrocks

Upvoted. Anywhere there is an attach file button, it would be nice to have a small area where the user could drag and drop a file instead. It would not need to be as big as the example below, but something similar where the user could bypass the process for browsing the file explorer/the computer's folder structure to find a file.