Allowing the system to append the default requester field to the Service Request Custom Title

iambrian821

At present, the system only recognizes the custom fields that can be included in the Service Request title. However, many customers prefer to have only the default requester field added to the title, in order to avoid having to create a custom field solely for the purpose of adding the requester's name to the Service Request title.

Ryaan

Would love to see this implemented. Really want to make more use of Service Requests but this is really holding us back. Using Custom Fields as a substitute for variables is often not ideal.