wcopeland · Systems Administrator II · ✭✭✭✭✭

• Activity
• Posts13
• Comments1

Discussions

• 1

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  Enforce Required Fields when Incidents are Modified

  21 views 0 comments 1 point Most recent by wcopeland February 10SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Repeating Reminders for Approval Tasks with Flexible Interval

  1 view 1 comment 3 points Most recent by mark01010 July 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Allow Retriggering of Approval E-Mail Task through the APi or the ability to Create Repeating Reminder E-Mails for Approvals

  1 view 0 comments 4 points Most recent by wcopeland January 2024SolarWinds Service Desk (SWSD) Feature Requests
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  Provide a way to search for everywhere a User is referenced in Service Desk

  3 views 2 comments 8 points Most recent by lectrogb June 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Add the ability to use all Fields in Notifications and also inside other Fields.

  0 views 0 comments 2 points Most recent by wcopeland May 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Add the ability to retrieve a few fields from the API instead of everything for a given Table.

  1 view 0 comments 3 points Most recent by wcopeland May 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Provide the ability to flag Custom Fields so they appear in the Upper Portion of the Incident Screen

  1 view 0 comments 3 points Most recent by wcopeland May 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Expand Notification Fields to all Fields and Provide the Ability to use Service Desk Fields inside other Fields

  0 views 0 comments 1 point Most recent by wcopeland May 2023SolarWinds Service Desk (SWSD) Feature Requests
• How to retrieve certain Fields from users.json using API

  Answered Closed 428 views 1 comment 0 points Most recent by MitchKiah May 2023SolarWinds Service Desk (SWSD)
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  Provide the ability to add Requesters Manager in CC Field (so we don't have to look it up)

  1 view 1 comment 11 points Most recent by caroll.humphrey January 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Provide Enhanced Text, Constant Value and Numeric and Monetary Custom Field Types

  0 views 0 comments 1 point Most recent by wcopeland October 2022SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Provide the ability to add custom values to Asset Status Drop Down (like Incident Status does)

  1 view 0 comments 3 points Most recent by wcopeland October 2022SolarWinds Service Desk (SWSD) Feature Requests
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  Flag or Automatically Expand Approvals with Comments

  0 views 0 comments 3 points Most recent by wcopeland October 2022SolarWinds Service Desk (SWSD) Feature Requests