justin.gray

• Activity
• Posts23
• Comments153

Discussions

• It's a ghost town

  Answered Closed 761 views 6 comments 0 points Most recent by Peter_2022 October 2022Web Help Desk (WHD)
• Emails scheduled for delivery never send

  Answered Closed 2.9K views 16 comments 0 points Most recent by truston May 2022Web Help Desk (WHD)
• Multiple notifications when using API

  Answered Closed 265 views 2 comments 1 point Most recent by justin.gray March 2020Web Help Desk (WHD)
• API question

  Answered Closed 218 views 2 comments 0 points Most recent by justin.gray January 2020Web Help Desk (WHD)
• Is your History out of order?

  Answered ✓ Closed 363 views 13 comments 0 points Most recent by justin.gray June 2019Web Help Desk (WHD)
• Action rule for Request Type = wrong assignment

  Answered Closed 279 views 5 comments 0 points Most recent by justin.gray April 2019Web Help Desk (WHD)
• 14

  Up
  Do not display Inactive accounts in Recipients section

  0 views 2 comments 14 points Most recent by masantangelo April 2019Web Help Desk (WHD) Feature Requests
• HTML tags visible when using API to create tickets

  Answered ✓ Closed 522 views 3 comments 1 point Most recent by kricker May 2018Web Help Desk (WHD)
• Inactive Tech account causes delivery failure to active account

  Answered Closed 524 views 6 comments 0 points Most recent by justin.gray February 2018Web Help Desk (WHD)
• Ticket create using REST API causes duplicate emails

  Answered Closed 195 views 1 comment 0 points Most recent by ehussey September 2017Web Help Desk (WHD)
• 4

  Up
  Add email filter options for Client Admins

  0 views 0 comments 4 points Most recent by justin.gray August 2017Web Help Desk (WHD) Feature Requests
• REST API POST command not working

  Answered Closed 725 views 3 comments 0 points Most recent by chipcore August 2017Web Help Desk (WHD)
• Do not require request sub-type

  Answered Closed 212 views 1 comment 0 points Most recent by kellytice June 2017Web Help Desk (WHD)
• Recent upgrade broke WHD Notifier extension

  Answered Closed 497 views 3 comments 0 points Most recent by bmoore1 January 2017Web Help Desk (WHD)
• 6

  Up
  Allow Techs to import parts

  2 views 1 comment 6 points Most recent by typhoon87 December 2016Web Help Desk (WHD) Feature Requests
• Cannot inactivate accounts

  Answered Closed 139 views 1 comment 0 points Most recent by chinmaychavan December 2016Web Help Desk (WHD)
• What permissions to import parts?

  Answered Closed 321 views 4 comments 0 points Most recent by jimmy.kargoll December 2016Web Help Desk (WHD)
• Backing up WHD and MySQL

  Answered Closed 453 views 1 comment 0 points Most recent by conners February 2016Web Help Desk (WHD)
• Map locations based on Active Directory attribute

  Answered Closed 362 views 1 comment 0 points Most recent by kellytice August 2015Web Help Desk (WHD)
• Style sheet gallery?

  Answered Closed 1.3K views 10 comments 2 points Most recent by pdonnelly1 August 2014Web Help Desk (WHD)
• How is Last IP Address pulled?

  Answered Closed 212 views 1 comment 0 points Most recent by winuxguy May 2014Web Help Desk (WHD)
• WHD v.12 and mobile app

  Answered Closed 281 views 4 comments 0 points Most recent by BryanBecker October 2013Web Help Desk (WHD)
• Using a scanner for asset inventory

  Answered Closed 506 views 2 comments 0 points Most recent by jkingsnorth July 2013Web Help Desk (WHD)