jschlueter

• Activity
• Posts5
• Comments1

Discussions

• 3

  Up
  Auto CC a user when ticket created based on Category/sub-category and location

  0 views 0 comments 3 points Most recent by jschlueter February 2022SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Ability to Mass Update/Delete more than 100 items at a time for Incidents, Tags, Other Assets

  1 view 1 comment 4 points Most recent by caitken January 2022SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Chat bot integration with solutions

  1 view 0 comments 6 points Most recent by jschlueter January 2022SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Enhance Help Desk Portal Site to provide more information to end users

  1 view 0 comments 4 points Most recent by jschlueter January 2022SolarWinds Service Desk (SWSD) Feature Requests
• Category/Sub-Category Structure Best Practice

  Answered Closed 1.4K views 4 comments 1 point Most recent by jschlueter December 2021SolarWinds Service Desk (SWSD)