joeoconnor · IT Manager - Retail · ✭✭✭✭✭

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• Posts3
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Discussions

• How are you tracking and reporting on First Call Resolution?

  Answered Closed 245 views 1 comment 0 points Most recent by adam.beedell August 2023SolarWinds Service Desk (SWSD)
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  Use Out Of Office status for Users as a Field when creating rules

  1 view 0 comments 3 points Most recent by joeoconnor July 2023SolarWinds Service Desk (SWSD) Feature Requests
• How can I allow requesters to view Change Requests they are assigned to, in the Service Portal?

  Question Closed 253 views 0 comments 0 points Most recent by joeoconnor May 2023SolarWinds Service Desk (SWSD)