davidbrodz — THWACK

Discussions

9

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Approval Bypass for Employee's Director Level and Above

41 views 3 comments 9 points Most recent by cbhg August 2023SolarWinds Service Desk (SWSD) Feature Requests
1

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Include Comments in Email Notifications When People Are Mentioned in a Ticket/Request

3 views 1 comment 1 point Most recent by caitken June 2022SolarWinds Service Desk (SWSD) Feature Requests
15

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Ability to Impersonate a User- Troubleshooting/Dashboard Config/Etc.

1 view 1 comment 15 points Most recent by lholtorf November 2021SolarWinds Service Desk (SWSD) Feature Requests
3

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Retain Original Closing Comments Within the Contents of a Ticket Upon Resolving

5 views 0 comments 3 points Most recent by davidbrodz November 2021SolarWinds Service Desk (SWSD) Feature Requests
4

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Allow Resending of Customer Satisfaction Surveys or the Ability to Allow Admin's to Make Edits/Adjustments

12 views 0 comments 4 points Most recent by davidbrodz August 2021SolarWinds Service Desk (SWSD) Feature Requests
12

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Ability to Enable Attachments When Resolving Incidents

5 views 0 comments 12 points Most recent by davidbrodz June 2021SolarWinds Service Desk (SWSD) Feature Requests
1

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Enabling Daily Digest at the Assignment Group Level

4 views 0 comments 1 point Most recent by davidbrodz June 2021SolarWinds Service Desk (SWSD) Feature Requests
3

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Enable Ability to Resend Approval Emails From Service Agent Users

0 views 2 comments 3 points Most recent by davidbrodz May 2021SolarWinds Service Desk (SWSD) Feature Requests