cchambersCAP ✭✭✭✭✭

• Activity
• Posts23
• Comments35

Discussions

• 2

  Up
  Adding Intune (and/or Defender) as a Discovery Connection

  33 views 0 comments 2 points Most recent by cchambersCAP February 3Web Help Desk (WHD) Feature Requests
• Does an API Specifications file exist for WHD

  143 views 1 comment 0 points Most recent by cchambersCAP November 2025Web Help Desk (WHD)
• Duplicate emails being sent after switching over to SENDING via API (aka Exchange/Office365)?

  Answered 22 views 11 comments 0 points Most recent by jholzhey_bu May 2025Web Help Desk (WHD)
• Can we require ticket creation in the portal but allow updates via email?

  Answered 0 views 4 comments 0 points Most recent by cchambersCAP March 2025Web Help Desk (WHD)
• Updating display names of fields

  Answered Closed 0 views 2 comments 0 points Most recent by jhoag_gcsd August 2024Web Help Desk (WHD)
• Updating Assets via API

  Answered Closed 490 views 2 comments 0 points Most recent by WPS-tech February 2023Web Help Desk (WHD)
• SAML 2.0 Authentication with Azure SSO?

  Answered ✓ Closed 5.9K views 15 comments 0 points Most recent by jaygriffin500 November 2022Web Help Desk (WHD)
• Anyone have luck setting up OAUTH for ticket email accounts in AAD when Admin Consent requests are required?

  Answered Closed 1.7K views 10 comments 0 points Most recent by pabely September 2022Web Help Desk (WHD)
• Is there way for other techs to receive ticket update notifications for techs on vacation?

  Answered Closed 414 views 1 comment 0 points Most recent by leos February 2022Web Help Desk (WHD)
• It's really sad to see the update cadence of their new Service Desk (SWSD) product vs. Web Help Desk. There are MONTHLY updates to that product while WHD averages one update a YEAR! :(

  Closed 1.3K views 7 comments 4 points Most recent by cchambersCAP July 2021Web Help Desk (WHD)
• Any way to link directly to a specific request type in WHD?

  Answered Closed 108 views 1 comment 0 points Most recent by tstuckey October 2019Web Help Desk (WHD)
• The future of WHD

  Answered Closed 302 views 4 comments 0 points Most recent by ScottRich September 2019Web Help Desk (WHD)
• 8

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  Changing asset information should not require Client edit rights when accessed through the assigned assets tab of a client

  0 views 0 comments 8 points Most recent by cchambersCAP July 2019Web Help Desk (WHD) Feature Requests
• 4

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  Expose custom fields in client reservations

  0 views 0 comments 4 points Most recent by cchambersCAP June 2019Web Help Desk (WHD) Feature Requests
• 4

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  Filter Asset Type and Model when "reservable" is selected

  0 views 0 comments 4 points Most recent by cchambersCAP June 2019Web Help Desk (WHD) Feature Requests
• 10

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  Report on Custom Fields

  0 views 0 comments 10 points Most recent by cchambersCAP June 2019Web Help Desk (WHD) Feature Requests
• 2

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  Bulk un-assign assets

  0 views 0 comments 2 points Most recent by cchambersCAP June 2019Web Help Desk (WHD) Feature Requests
• Would people pay more for WHD if SolarWinds added additional development resources?

  Answered Closed 144 views 3 comments 0 points Most recent by marklmco August 2018Web Help Desk (WHD)
• 10

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  Hidden notes don't change last updated alert levels

  0 views 0 comments 10 points Most recent by cchambersCAP August 2018Web Help Desk (WHD) Feature Requests
• Hidden notes changing Alert Level stays based on Last Updated?

  Answered Closed 81 views 1 comment 0 points Most recent by fluffy_midnight August 2018Web Help Desk (WHD)
• Create approval process with an approver that varies?

  Answered Closed 330 views 2 comments 0 points Most recent by typhoon87 September 2017Web Help Desk (WHD)
• Importing Assets without PO Number

  Question Closed 96 views 0 comments 0 points Most recent by cchambersCAP April 2017Web Help Desk (WHD)
• Can I use in an a: reference?

  Question Closed 135 views 0 comments 0 points Most recent by cchambersCAP April 2017Web Help Desk (WHD)