Peter_2022

• Activity
• Posts18
• Comments36

Discussions

• Any concerns with WHD when moving the database or updating the SQL Server and/or Server OS?

  Answered ✓ Closed 33 views 3 comments 0 points Most recent by Peter_2022 April 2024Web Help Desk (WHD)
• Is anybody familiar with ERROR c.s.whd.service.impl.CsrfServiceImpl - incorrect URI syntax

  Answered Closed 0 views 1 comment 0 points Most recent by pabely April 2024Web Help Desk (WHD)
• 2

  Up
  FEATURE REQUEST - OAuth for Outgoing Email

  0 views 1 comment 2 points Most recent by Avadhut.Deshpande November 2023Web Help Desk (WHD) Feature Requests
• Queries with 2 or more custom fields do not populate in the Dashboard

  Answered Closed 257 views 5 comments 0 points Most recent by pabely July 2023Web Help Desk (WHD)
• API fieldname mapping document

  Answered ✓ Closed 365 views 3 comments 0 points Most recent by Peter_2022 May 2023Web Help Desk (WHD)
• WHD - Adding a note via API

  Question Closed 186 views 0 comments 0 points Most recent by Peter_2022 April 2023Web Help Desk (WHD)
• Email - Note Send vs Save & Email

  Answered Closed 507 views 1 comment 0 points Most recent by percyplant February 2023Web Help Desk (WHD)
• Is there a way for the client to change Request Type after the ticket is created?

  Answered ✓ Closed 440 views 2 comments 0 points Most recent by Peter_2022 January 2023Web Help Desk (WHD)
• Email processing error - ERROR whd.daemon.daemons.emailticket - Error while attempting to process new email tickets

  Answered ✓ Closed 820 views 6 comments 0 points Most recent by Peter_2022 December 2022Web Help Desk (WHD)
• How can I force a client password reset?

  Answered ✓ Closed 472 views 2 comments 0 points Most recent by Peter_2022 December 2022Web Help Desk (WHD)
• 6

  Up
  Allow Clients to share tickets (multiple clients can review, track, update a ticket), e.g. a Client Team, or Client Project Manager

  0 views 1 comment 6 points Most recent by Peter_2022 October 2022Web Help Desk (WHD) Feature Requests
• 12.7.9 - Filter ticket history by Client for Client Admins?

  Answered Closed 358 views 1 comment 0 points Most recent by pabely October 2022Web Help Desk (WHD)
• 12.7.9 - Clients unable to see all of ticket details on older monitors

  Answered ✓ Closed 472 views 2 comments 0 points Most recent by Peter_2022 October 2022Web Help Desk (WHD)
• Application startup error - WrapperStartStopAppMain - ERROR whd.helpdesk.com.macsdesign.util - No entry found in translation dictionary...

  Answered Closed 414 views 1 comment 0 points Most recent by pabely October 2022Web Help Desk (WHD)
• Tech.setLdapConnection() method called for tech - it is not supported any more!

  Answered ✓ Closed 525 views 4 comments 0 points Most recent by Peter_2022 October 2022Web Help Desk (WHD)
• How to allow a group of clients to view each others tickets; i.e. one client can see another client's ticket?

  Answered Closed 378 views 1 comment 0 points Most recent by percyplant October 2022Web Help Desk (WHD)
• What does the WARNING "The definition of custom field "CustomOne" is hidden for ticket 255386, but the field currently has a value. Skipping the deletion... " mean?

  Answered Closed 315 views 2 comments 0 points Most recent by Peter_2022 September 2022Web Help Desk (WHD)
• Clients and Techs are being dropped / kicked out randomly while creating / updating tickets.

  Answered Closed 397 views 2 comments 0 points Most recent by Peter_2022 September 2022Web Help Desk (WHD)