Hi, I'm looking to retrieve all tickets which have a custom field marked with a specific value via the API.
For example, we have a 'Location' custom field which has values such as 'Bucket A' and so on... I want to return all tickets which have 'Bucket A' selected as the location. I've managed to grab this info about the custom field:
{"id":18,"type":"CustomFieldDefinition","label":"Location","optionsString":";Goods Out;Stock;Under Counter;Bay 1;Bay 2;Bay 3;Bay 4;Bay 5;Bay 6;Bucket A;Bucket B;Bucket C;Bucket D;Bucket E;Bucket F;Bucket G","displayStyleStorableValue":3,"visible":true,"editable":true,"required":false}
Any help would be greatly appreciated!
Cheers.