We're working on implementing change management via SWSD, and are rolling out some basic CCI's as templates. We have a basic process built for each CCI, that includes an approval task/step.
I've built a group for our standard IS CAB group, and have set the approval task to go to this group and require 50% of the approvers. However, we're seeing that whenever one person from this group clicks approve, it marks the change as approved and closes the approval task rather than requiring 50% of the members to approve (which would be 3 approvals).
Is this working as designed or does it seem like a bug to anyone else? Is the only way to implement the 50% approver requirement to individually add approvers in the process flow? That seems like it would be cumbersome when the CAB group membership changes, having to update multiple change flows.
I just wanted to see if this is 'normal' before I log a support ticket.