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SolarWinds Service Desk (SWSD)
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SolarWinds Service Desk (SWSD)

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  • Threads 416 Discussions
Frequently Asked
  • Boden
    Service Catalog processes requiring multiple participant inputs
    Suggested Answer over 1 year ago
  • fabio.caetano
    Integration with Power BI
    Answered over 1 year ago
  • B Johnson
    Discovery Agent and macOS Monterey support?
    Answered over 1 year ago
  • Systems Maven
    Allow Requestors and Service Task Users to @ Mention
    Not Answered over 1 year ago
  • cswebb11
    Can't get "Allow portal users to submit an incident on behalf of other users" to work.
    Answered 1 month ago
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  • Not Answered

    How can I consistently set "computer domain" in asset management 0

    13 views
    0 replies
    Started 6 hours ago
    by stevenmcky
  • Not Answered

    Power BI Subcategory disappears 0

    10 views
    0 replies
    Started 9 hours ago
    by bryan_whs
  • Discussion

    I wish there were project management tools

    592 views
    4 replies
    Latest 14 hours ago
    by JayJJ
  • Discussion

    the translated message on web and on emails were wrong - wonder if Solarwinds would improve it by a local person?

    144 views
    2 replies
    Latest 3 days ago
    by joeybrown
  • Suggested Answer

    could not find the menu/option to turn off "suggestion" 0

    46 views
    2 replies
    Latest 3 days ago
    by qcd
  • Not Answered

    Solarwinds Discover Agent - Azure install command 0

    26 views
    0 replies
    Started 4 days ago
    by Rick-CVCS
  • Not Answered

    ServiceNow ebonding with service desk 0

    31 views
    0 replies
    Started 5 days ago
    by huddldt
  • Not Answered

    Bulk remove multiple networked devices assets 0

    29 views
    0 replies
    Started 5 days ago
    by tmoore578
  • Answered

    Attachment File Limits +1

    308 views
    2 replies
    Latest 5 days ago
    by jsanchez-cypresscollege
  • Not Answered

    Is there a way to automatically refresh the ticket queue to reflect when a person has assigned a ticket to him/herself so other members of our team know which tickets have been worked? 0

    44 views
    0 replies
    Started 7 days ago
    by sbamberg
  • Not Answered

    Incident Catalog Item like Service Request Catalog Item 0

    45 views
    0 replies
    Started 10 days ago
    by JackTotey
  • Suggested Answer

    Assigning a different owner to "Other Assets" Based on Input field? 0

    270 views
    2 replies
    Latest 11 days ago
    by LunaJ
  • Answered

    No email notification for incidents created or updated via API 0

    96 views
    2 replies
    Latest 11 days ago
    by rufus00
  • Answered

    macOS Ventura Deployment Support - Managed Login Items? +1

    482 views
    6 replies
    Latest 12 days ago
    by B Johnson
  • Not Answered

    SWSD - Can requesters customize their My Tickets view? 0

    56 views
    0 replies
    Started 13 days ago
    by ghurst
  • Discussion

    Force Inventory Refresh of Discovery Agent from Asset >Computer for missing data

    122 views
    2 replies
    Latest 13 days ago
    by rinat.gil
  • Not Answered

    Power BI Additional Fields 0

    471 views
    4 replies
    Latest 17 days ago
    by asummers
  • Answered

    List of all incidents an assignee has been involved with 0

    101 views
    2 replies
    Latest 18 days ago
    by neilcrew
  • Not Answered

    Open MSG file attached to ticket 0

    506 views
    2 replies
    Latest 23 days ago
    by joemontello
  • Not Answered

    Automate Service Desk Backup to a File Share or Sharepoint 0

    118 views
    0 replies
    Started 25 days ago
    by jerceg
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