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SolarWinds Service Desk (SWSD)
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SolarWinds Service Desk (SWSD)

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Frequently Asked
  • Boden
    Service Catalog processes requiring multiple participant inputs
    Suggested Answer over 1 year ago
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  • Not Answered

    Service Requests -- Generating incident using API and populating site_id & department_id from user input 0

    192 views
    5 replies
    Latest 1 day ago
    by joeybrown
  • Answered

    SWSD Roles Requester to Task User 0

    76 views
    2 replies
    Latest 1 day ago
    by DB75
  • Answered

    SolarWinds API - Attachment is uploading but not associating to parent +1

    103 views
    2 replies
    Latest 2 days ago
    by robertholland94
  • Discussion

    Power BI Additional Fields

    4538 views
    24 replies
    Latest 3 days ago
    by jeremymayfield
  • Not Answered

    Mass Delete Users 0

    88 views
    2 replies
    Latest 9 days ago
    by joeybrown
  • Suggested Answer

    Custom Form for CHANGE ticket, Form Logic "State" only showing INCIDENT states. 0

    322 views
    6 replies
    Latest 9 days ago
    by rinat.gil
  • Discussion

    Mastering the Art of Reporting: Your Essential Guide to Data-Driven Storytelling

    126 views
    1 reply
    Latest 9 days ago
    by SPSDude
  • Discussion

    Unveiling the Secrets of Aging Tickets: Navigating the Journey from Oldest to Newest in Your Data-Driven Storytelling Adventure

    54 views
    0 replies
    Started 9 days ago
    by SPSDude
  • Not Answered

    Migrating from Web helpdesk to Servicedesk 0

    135 views
    3 replies
    Latest 9 days ago
    by Avadhut.Deshpande
  • Answered

    change the default technician to "not set" when an agent submits an incident instead of themselves 0

    149 views
    3 replies
    Latest 10 days ago
    by joeybrown
  • Not Answered

    How to add/remove user to an asset based on request form input 0

    198 views
    3 replies
    Latest 10 days ago
    by joeybrown
  • Suggested Answer

    CURL Example 0

    170 views
    3 replies
    Latest 11 days ago
    by Keegan.Chapman
  • Not Answered

    Call/Link Service Catalog Items 0

    78 views
    0 replies
    Started 11 days ago
    by StanJarensky
  • Answered

    Search for incident by number 0

    151 views
    2 replies
    Latest 11 days ago
    by danielaharon
  • Answered

    Need to remove due date from the service catalog +1

    495 views
    5 replies
    Latest 16 days ago
    by rinat.gil
  • Not Answered

    Looking for Beta customers to test new features for adding iOS mobile devices as part of the integration with Jamf Pro API 0

    105 views
    0 replies
    Started 20 days ago
    by rinat.gil
  • Answered

    Service Catalog questions on right edge of screen for users 0

    201 views
    2 replies
    Latest 22 days ago
    by Daveheart
  • Not Answered

    Are you able to add an assignee based condition and action to an SLA? 0

    128 views
    1 reply
    Latest 22 days ago
    by joeybrown
  • Not Answered

    SWSD user provisioning via Azura/Entra has stopped working 0

    132 views
    1 reply
    Latest 23 days ago
    by rinat.gil
  • Suggested Answer

    Is it possible to resolve incidents created by SolarWinds Platform through automation? 0

    205 views
    3 replies
    Latest 24 days ago
    by tobyw_loop1
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