SolarWinds Service Desk (SWSD)

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Most active members for the past 30 days.

Newsroom

SolarWinds Service Desk Updates and Enhancements Nov. 27th, 2022

Eric.Seidman

November is a big month for new features and enhancements to SolarWinds® Service Desk. For a complete list, please visit the SolarWinds Service Desk release notes. Increased collaboration tools integrations and new capabilities…
- 27 Nov 2022
SolarWinds Service Desk Product Updates and Enhancements – Oct 30, 2022 - Incident ID, Scheduled CSV reports, CC override, Reduce notifications

seyi.verma

We’re excited to announce the following SolarWinds® Service Desk key feature updates and enhancements. For a complete list, please visit the Service Desk release notes. Eliminating manual efforts to reference incidents…
- 31 Oct 2022

What We're Working on for SWSD (September 14th, 2022)

joeybrown

What We're Working on for SWSD (September 14th, 2022) Strengthening the ITSM Core   Add support for nested user groups (Released September 4) Move Network Devices to CI data model Sort by resolution code (Released Aug…
- 14 Sep 2022

Forum Thread List

Not Answered

macOS Ventura Deployment Support - Managed Login Items? 0

100 views

3 replies

Latest 4 days ago
by rinat.gil
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Automation rule to change requestor? 0

87 views

1 reply

Latest 7 days ago
by JustA_SWSD_Admin
Suggested Answer

Mobile App 0

158 views

1 reply

Latest 7 days ago
by michael.clark
Suggested Answer

Service Agent User Reassign Incident 0

69 views

1 reply

Latest 11 days ago
by MitchKiah
Not Answered

Service Catalog Process Workflows using Variables 0

134 views

1 reply

Latest 12 days ago
by B Johnson
Answered

How to assign an incident to a group rather than to a person through email when making an API call 0

1323 views

11 replies

Latest 13 days ago
by rufus00
Suggested Answer

Who's going to SWUG next week? 0

155 views

1 reply

Latest 17 days ago
by dodo123
Not Answered

Integration with Orion 0

68 views

0 replies

Started 19 days ago
by pabely
Not Answered

Input and Custom Fields in Process Email Notifications 0

131 views

0 replies

Started 24 days ago
by michael.williams
Answered

Can't get Scanner on Ubuntu Working 0

335 views

8 replies

Latest 24 days ago
by joeybrown
Not Answered

Assign Assets through an Incident 0

172 views

1 reply

Latest 25 days ago
by Matt.Brosemer
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Users updating via 365 integration 0

87 views

0 replies

Started 25 days ago
by duece7
Not Answered

Automation for computer that hasn't checked in recently? 0

165 views

3 replies

Latest 27 days ago
by joeybrown
Not Answered

Tracking thin clients lifecycle 0

272 views

3 replies

Latest 27 days ago
by joeybrown
Answered

SWSD API - purchase_orders - Custom fields not returned in API output 0

199 views

5 replies

Latest 28 days ago
by BenG

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