The most recent content from our members.
Is there a way to define alert scope using a CSV/Excel/text file? I have a bunch of nodes I would like to use in the alert definition, in the scope section, but adding each iteam one by one, thats really a time taking process. I wish if there is a way to define it in bulk for example an alert scope section could look like…
Provide automated recommendations for resolving detected issues, reducing mean time to resolution and minimizing manual effort.
With the changes coming to the maximum length of time certificates can be valid, it would be awesome if there was a way to automate this replacement. While it will still be manageable for the next few years, it will eventually be untenable to do it manually for all the different certificates we have to manage in IT . We've…
We currently have a rule which sets our tickets to "Customer Responded" state if the requester comments on the ticket. However, when someone who is CC'd on the ticket responds, this change does not happen. Selecting CC'd users is not currently an option in the automation rules.
I would like to be able to automate attaching a solution to an incident based on key words.
Continuing on with the theme of automation in Automating Large SQL Sentry Installations , I wanted to take a few minutes and talk about Azure SQL Data Warehouses (SQLDW). Back in November, with the release of SQL Sentry v9, we added support for monitoring SQLDW. SQL Sentry Azure SQL Data Warehouse Dashboard Part of my…
Good morning! I am trying to generate a purchase request form from the service catalog with a quantity and price. I have a custom field called Grand Total that I would like to have it be calculated automatically using the quantity x price. I have multiple lines for quantity and price so the idea would be to have something…
It’s time to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK© Livecast is all about how automation rules in SolarWinds© Service Desk can help…
Don't miss the opportunity to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK© Livecast is all about how automation rules in…
Join us for two (1-hour) sessions as we detail how you can leverage the SolarWinds® Orion® Platform at various stages in your project to create shortcuts, deliver maintainable solutions, and cut down on your workload overall, allowing you to free up your time for the things that matter. Session One – November 11, 10 a.m.…
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