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Chris Hegen posted about a similar idea, but I would like the option to have a custom field be used as the To: email address for an Ad-Hoc email. My team has informational emails that we are looking to send out as the final part of a Service Catalog process. Many times, the request is put in by someone else, so the option…
It would be really awesome if there was a way to integrate SolarWinds with the Power Automate/Apps platform of O365. This would allow us to create more robust automations with SharePoint and the workflows there. We are working on using webhooks to integrate and custom programming, but it would be great if it was out of the…
Description: Enhance SolarWinds Service Desk by enabling the automatic execution of predefined runbooks based on specific parameters or trigger conditions—such as request type, category, custom field values, or workflow rules—rather than requiring users to manually select and execute runbooks within a Service Request.…
Is there a way to define alert scope using a CSV/Excel/text file? I have a bunch of nodes I would like to use in the alert definition, in the scope section, but adding each iteam one by one, thats really a time taking process. I wish if there is a way to define it in bulk for example an alert scope section could look like…
Provide automated recommendations for resolving detected issues, reducing mean time to resolution and minimizing manual effort.
With the changes coming to the maximum length of time certificates can be valid, it would be awesome if there was a way to automate this replacement. While it will still be manageable for the next few years, it will eventually be untenable to do it manually for all the different certificates we have to manage in IT . We've…
We currently have a rule which sets our tickets to "Customer Responded" state if the requester comments on the ticket. However, when someone who is CC'd on the ticket responds, this change does not happen. Selecting CC'd users is not currently an option in the automation rules.
I would like to be able to automate attaching a solution to an incident based on key words.
Continuing on with the theme of automation in Automating Large SQL Sentry Installations , I wanted to take a few minutes and talk about Azure SQL Data Warehouses (SQLDW). Back in November, with the release of SQL Sentry v9, we added support for monitoring SQLDW. SQL Sentry Azure SQL Data Warehouse Dashboard Part of my…
Good morning! I am trying to generate a purchase request form from the service catalog with a quantity and price. I have a custom field called Grand Total that I would like to have it be calculated automatically using the quantity x price. I have multiple lines for quantity and price so the idea would be to have something…
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