Description:
Enhance SolarWinds Service Desk by enabling the automatic execution of predefined runbooks based on specific parameters or trigger conditions—such as request type, category, custom field values, or workflow rules—rather than requiring users to manually select and execute runbooks within a Service Request.
Value Proposition:
Automating runbook execution within SolarWinds Service Desk will streamline request fulfillment processes, reduce manual intervention, and enhance response times.
