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Currently, only the following "Date" options exist for searching Assets by dates: This idea is to add another option to this search condition called "Warranty Exp. Date" and associated search options, so that you can search for assets that: * Have a warranty that will expire within this year * Have a warranty that is…
Hello all! So to keep this brief I am looking for a few ideas on ways I can implement our warranty for servers using Solarwinds and also make a nice little Widget to go alongside it. Unfortunately for me the SAM warranty information polls warranty expiration based on Dell, HP, IBM, etc databases - those databases do not…
I want to be able to add asset information to nodes that are either unmanaged (not polled) or polled via ICMP. Reason: I have a boatload of hardware that I need to report the warranty status on that I do not have credentials for (systems span 2 divisions, 4 states, and 20 sites). Adding info manually would suffice, but…
We've migrated to a 99% virtualized environment over the past five years. A side effect of P2Ving so many machines is the orphaned 'warranty status' that seems to remain, despite rediscovery and accurate polling as a virtual machine. Anyone else dealing with this? If so, what was your best method to clean up the bogus…
Presently, the warranty expiration can only be extrapolated by input of the PO date and warranty duration. I do not have PO dates available for much of the existing fleet I have inherited. What I do have is warranty expiration data available for each serial number that I can look up on the manufacturer website or…
Ability for WHD to lookup/update warranty information for assets based on serial number and manufacturer.
Over the past months, I've been re-upping support/warranty agreements on a bunch of our Dell boxes. I've noticed that SAM is not populating updated information for some servers. I have verified via Dell warranty check that our new services are indeed in place - it's just not reflected in the data that SAM is getting via…
Hi, we have sam 6.1, it correctly gets the status for HP servers, but apparently it cannot retrieve the DELL servers status. Are there any known issues / fixes for this? Thanks
Is it possible to filter this resource using variables? I find it confusing to have a list of dozens of servers inside the inventory of one server, it could be more useful to limit it (for instance) to the servers on the same location of the server I am watching. I've tried a bunch of filtering options based on custom…
My organization is primarily an HP house. While I do appreciate WHD being able to 'calculate' a warranty expiration date based on a set warranty duration and purchase date, the calculated value very rarely lines up with the actual expiration date. For example, I have a system (laptop) that was purchased August 31, 2014…
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