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Dear all, For devices enrolled in inTune, the M365 portal shows the list of installed software, similar to the "software" tab in Service Desk. Unfortunately, the inTune connector does not retrieve that information and the only workaround suggested by support is to install the Service Desk agent. Obviously, when you…
Makes sense to add Teams Chat either as integration setting option and/or as an option for notification settings as opposed to email as the only option- So when approvals or tasks are assigned, a notification can be sent to the assigned user's teams chat via their teams associated email, as a more reliable means for…
Currently the change calendar only pulls system default states into the outlook calendar. Due to the nature of how we have setup our change catalog items for normal, standard & emergency changes, we implemented a few custom states into our workflow process. When we rolled out these catalogs for our teams.... the change…
Customer Request for the following Feature: -When adding assets to the asset register, to be able to scan a barcode on the device and it should populate the details in the new device form.
Customer Requirement: "Customer wanted help on modifying the text displayed on the customer satisfaction survey page. They want to know if this can be changed as per our requirement. Instead of Satisfaction Survey they want this to change to feedback survey." To achieve above requirement, there should be a customization…
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