Dear all,
For devices enrolled in inTune, the M365 portal shows the list of installed software, similar to the "software" tab in Service Desk.
Unfortunately, the inTune connector does not retrieve that information and the only workaround suggested by support is to install the Service Desk agent.
Obviously, when you integrate with inTune, the idea is not to add the Service Desk agent on top ;-)
Could you improve the existing connector so that the installed software information gets retrieved and added within Service Desk?
Kind regards,
Jean-Philippe ROTTIERS.