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Hi after update the version Orion Platform 2020.2.5, the links failed, when you select the link in the text, show me again the same main dashborad, and not present the link that I paste in the field can you help me whit this issue pls?
Every once in while when a map refreshes the nodes will turn gray or show up with a gray overlay. The tooltip says: Orion.Nodes: # Object status is Unknown This started happening after version 10 upgrade.
Hi I have tasked with setting up a audio alerts, I have added the audio alert to the server and selected an audio to play in the user settings. I have added the webpage as a trusted site and allowed all active x controls to be run from the solar winds webpage. The map is being viewed on IE7 with the latest updates. When we…
Hi, I'm currently testing NPM 9.5 before upgrade are existing version. I'm having a problems with the maps. What is the best size for maps? At the moment it either cuts some of the map off or if I change the scale then it looks rubbish. Also does anyone know somewhere to get good maps of the UK? (apart from screenshots of…
After a VERY difficult upgrade I've got the web interface working again. I have a map that has all my critical devices towards the right side of the base home map. Prior to the upgrade you could see most everything and if you selected the pane (NETWORK MAP) a second window opened and you could see the whole thing as I had…
I'm having trouble selecting some of the devices I import from Visio into Map Maker. Most of them import fine, but I have a few that once imported, do not generate a thumbnail correctly for the graphic selector. So when I bring it up to select them, it's just a small grey box that is not clickable with the name under it.…
I am insterinting a Visio image to put in as the network map. When I create ahe map in Map Maker the map looks fine. When I insert it to the Orion Webpage the colors on the image are very gery and dont look very appealing. I have tried uploading the image as .jpg, .gif, .png and they all look the same.
I have just updated from NPM 9.0 to 9.1 SP1 Now I have the following issue: When a node is down on a map, all parent maps are turning red. Before the update, the parent maps turned yellow, if a node where down.... Nothing changed in Mapmaker. Does anyone have a clue here??
Hello all, The problem I am having is a certain group of people being able to view maps they should not be able to see. Here is a brief overview/layout of what I am talking about. 1.) United States View (All the States are shown with a green node they can click on) - States have more than one office location with many…
I have dual layer 3 links from the closet switches to the core. When one of the links goes down, none of the maps display a link down problem since the device is still reachable. The main web page lists the link down but the map icons remain green. If the device is totally down the icon goes red. Is there any way to make…
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