The most recent content from our members.
When we run the installer , it is asking us to stop 3 services to proceed. We have checked with the server team, they said we cannot stop the services because they are essential for the server. Please help on this. The error and services are in the screenshot attached.
After upgrading to NPM 11.0.1 and moving to a new Server 2012, we are experiencing login issues from the Orion console. Scenario: When initially opening the Orion website (while already logged on to a PC using a domain\account), the website authentication / credentials pass-through and the websites opens as expected. After…
On 4/2, we upgraded SolarWinds. Now when I click on a APM: HardwareSensorDetailsURL in an alert, the link no longer works. I noticed that the port number now contains 80 (https://server name:80/Orion/View.aspx?NetObject=AHS:916) where before it was 443. When we switched over to use SSL a few months ago, I found a…
We just end the upgrade of NPM from 10.3.1 to NPM 10.4 and SAM 5.0.2 to SAM 5.2 the last friday. After that, the performance has became unacceptable, the site is very slow and in many occasions can´t show the maps We are restarting the service " Solarwinds.InformationService.ServiceV3.exe*32" each two hours to keep the…
Right now I'm trying to list the resources on one device, and it's been stuck with the "Please wait while resources are being discovered..." message for 15 minutes. Some of the technicians have also reported a faliure to receive some custom alert emails. Below are some of the error messages I've found in the logs. Does…
Hi, I had received an email from the support team but we received one of their "repair install" templates. Very disappointing. I wonder why they even asked for the diagnostics file. We had the very same issue with version 9.1 and it took months to get it fixed. I attempted their procedure but it made no difference, so I…
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