The most recent content from our members.
I'm trying to get this product installed for the first time "SolarWinds-Dameware-Server" but documentation does not exactly follow the product (https://documentation.solarwinds.com/en/success_center/dameware/content/install-dmrcc.htm) , Task 3:after step 4 I receive a window called "Account creation" not mentioned in the…
As more organizations transition to Google Workspace and cloud-native infrastructure, the ability to integrate WHD with Google’s Secure LDAP service is becoming increasingly important. While WHD integrates well with traditional LDAP directories (e.g., Microsoft AD, OpenLDAP), it does not currently support Google Secure…
In your other SolarWinds products, multi-factor authentication (MFA) is superseded by single sign-on (SSO) since all identity providers already have some form of MFA in place.However, in Pingdom (SolarWinds Cloud), MFA operates independently from the SAML SSO authentication. This means users must first authenticate with…
Solarwinds SAML authentication allows you to use a SAML directory, such as Azure Entra ID, to authenticate users. You define SAML security groups in Entra ID and Solarwinds, and the Solarwinds SAML Configuration ties them together. When you configure Solarwinds and Azure to for SAML authentication using Azure Entra ID, you…
Hi Everyone, I am creating a copilot bot for teams that will help to search tickets based on its ticket number. I created a node with the URL api.samanage.com/.../${ticketNum} and the headers are: Key: Authentication Authentication: Bearer <token> Key: X-4me-Account Value: User.Email When I test, it gives this issue. Can…
Microsoft has set the deadline for their deprecation of Basic/Simple Authentication for SMTP (SMTP AUTH). WebHelpDesk does not support OAuth 2.0, which will be REQUIRED for Office 365. Support for OAuth 2.0 must be added to WebHelpDesk by September 2025, or the product must be abandoned. Deprecation of Basic authentication…
I'm facing a situation where some folks have MFA authentication behind their switches themselves. Which is a great thing, but means solarwinds needs to be able to accept entry of an MFA token into any scripts that are being run as part of the logon process. Today, you have a username and password. Naturally if this was a…
Our company uses primarily Google to authenticate into web systems like Web Help Desk. Competitor products allow for their applications to provide login via Google Authentication. I'm convinced that if Web Help Desk doesn't add Google Authentication to the application, that my company will leave the product within the next…
Hi All, Is it possible to add dual authentication, such as Duo or Microsoft Authenticator, to WPM recordings? Thanks!
We're trying to implement several kiosks that we've had running for years under a normal user account - we're trying to shift to using Windows Kiosk mode for a little bit of additional hardening. I found the documentation on setting up a DirectLink user, and by all means it seems to work great - in Chrome alone. I was…
It looks like you're new here. Sign in or register to get started.