The most recent content from our members.
Adding the BIOS TAG to the Assets Discovery Connections - SCCM - Attribute Mapping as an option to map the BIOS Tag to an attribute, either predefined or Custom Attribute, would be extremely beneficial for those that utilize this tag as part of the Asset Inventory and Asset Management for the organization, for…
We are syncing assets from sccm, it appears if a machine is re imaged therefore it is removed from sccm and re added after the image it creates a second asset in WHD. This is causing issues because the second record that is created is then the main asset that is going to be updated from sccm and the original will not. Has…
Hey all, My company currently has a data base of all its iPad assets we have through a 3rd party, I have been tasked to pull the information from their site and import it into our version of Web Helpdesk, however it doesn't seem to be liking it very much. I go into Setup > Import > Import Asset and I have already renamed /…
Hello Thwackers, I have been trying to do this for a couple hours, and I am kinda confused. I have not found a end to end description to what seems to be a normal task. This is what I want to do: 1. Set SNMP strings on RHEL6 nodes like linux_workstation, linux_server, linux_webserver, etc. (done) 2. Create groups for each…
I am just wondering, is there a way to map warranty expire date in Lansweeper to WHD asset inventory? At the moment I can't see any mapping attribute for the warranty date. Thanks in advance for any information.
It would appear that LanSweeper and WHD really don't have a way to sync ownership of an asset, as far as I can tell. The attribute listing of 'Client Username' in WHD is missing "Owned By" or any relationship listing from lansweeper. The only way to actually map a client owner to an asset that syns from LanSweeper, as far…
Hi there, I'm trying to work this one out, without raising a support ticket, but it appears I am the only one suffering with the problems. We initially populated the asset database from an spreadsheet import, having set up asset types such as physical server, virtual server, network device, storage device. We then…
Hello, PLEASE in the next release will you finally update the asset discovery attribute mapping for LANSweeper current version 5.1.45. The current mappings do not match changes LANSweeper made when version 5 was released. I've heard several times in the forums that this will be addressed and it never is. Thanks NRSD Tech…
Has anyone had any luck creating an Asset Discovery Connection with Web JetAdmin V10.3? We already have WJA running and would just like to see if anyone has already had any success in creating a link for pulling assets into WHD, any pitfalls, what mappings did you use ect.
Please consider adding HP Web JetAdmin as a prebuilt asset discovery connection. This is a management tool that is used fairly heavily in any environment with a moderate or lager amount of HP printers, this application also has limited support for some more popular non HP printers as well. I am currently trying to set is…
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