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Es ist sehr mühsam wenn man als Externe Person einen CC eintragen kann. Dieses Feld muss deaktiviert werden können
With the new implementation of Custom Fields you can now use the same field in multiple Request Forms. This means that all previously created custom fields are are all now added to the list of usable fields. Because of the way Service Desk was previously set up, we had to create the same field multiple times for different…
I've had a few people ask if we could turn off certain fields that are not needed in various forms at this point. Unfortunately, none of them have been custom fields and all of them are optional to the form that is being submitted. For example, the requests I've received are: * Remove the entire Billing and Shipping…
Synchronize the Incident Field Settings to reflect in all locations. Not just the table on the Portal but also the Incident form as well as the Technician dashboard. Its just confusing having different names for the same field in different locations throughout Service Desk.
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