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We keep a lot of information in the details of each configuration item (CI). For now, in order to check information in a field of a particular CI, need to open each CI one by one (1318 CI currently, 19 fields in each). It would be great to have a possibility to add these fields in the column view in Service desk/CMDB and…
As the title implies, Network printers found in assets>Printers should be able to be added to tickets to track issues.
Similar to how Changes are displayed in the right side panel for Networked Devices, add the ability to see related Changes to a Computer.
We want to create service catalog items for processes such as applying monthly Windows updates to servers. Since these updates affect specific servers, we would like to relate the servers to the Service Catalog items so that the technician doesn't need to do this every time he/she performs this service. Thank you
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