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We recently updated to 12.8.1 (HF1) and are frequently seeing the following set of errors in our logs. This can happen when there are zero other clients or techs, including in our test environment, but we are unable to replicate it when we try. It seems to come in triplicates. 2024-04-19 01:54:17.480…
We are having a repeated and consistent error that reads: [MailTicketDaemonExecutor-thread-1] ERROR whd.daemon.daemons.emailticket - Error while attempting to process new email tickets from {email_address_redacted} (host 'null'): java.lang.IllegalArgumentException: Specified folder cannot be found or there are more than…
At application startup (WHD 12.7.9) we are seeing this error in our logs: Application startup error - WrapperStartStopAppMain - ERROR whd.helpdesk.com.macsdesign.util - No entry found in translation dictionary for {label="<label>" type="<type>" default="<value>"}: The style sheet that should be used to render the login…
Our error logs are full of Warnings including: "The definition of custom field "AP Internal" is hidden for ticket 255386, but the field currently has a value. Skipping the deletion... " This is a custom field that doesn't get populated at ticket creation but is populated by our Techs in certain circumstances. Thank you…
Hello, We have some database monitored with AppInsight for SQL and some of them are in unknown status with a message like Unable to establish SQL connection, check credentials. Login failed for user 'xxxxx'. i'm looking to create a report on all the database with this kind of message. Do you know where i can find this…
When one try to add F5 device do the SolarWinds (via Add Node) and Test iControl credentials (user&pass) then message for invalid password and too restricted access granted for the user on the device are the same. Please update Test routine to return more detailed information, for example: "Login failed. Check…
Hi, I'm trying to monitor process on a Cisco ACI using a Linux script. the script is quite basic: #!/usr/bin/perl $stat=`ps -A | grep nginx| wc -l`; $exit=`echo $?`; if ( $exit == 0 ) { print "Message: Running nginx: $stat\n"; print "Statistic: $stat\n"; exit 0; } print "Message: ERROR: Can't check running nginx instances.…
Installed Virtualization Manager vSphere 7.1.0.1536 OVA using vSphere Web Client, vSphere 6.5/ESXi 6.5. Attempt to power on: "The guest operating system 'centos64Guest' is not supported." I was told by VMware recently that 6.5 has issues with deploying OVF templates, not sure if this is what they meant, or if anyone else…
Can someone point me in a direction to get me past this error? What the script is doing through SAM is a synthetic type of monitoring to validate SAM is running ok. It runs a powershell script that executes a SyslogGen.exe file to send a log message to Splunk. In Splunk I make a dashboard for heartbeats (syslog messages)…
I am getting this error all day every day. Probably about 1 out of ten clicks. Doesn't matter if i'm going into node details, opening the admin page, clicking the home button. I hit F5 and the page almost always loads after that. This is driving me up, over, and off the wall. Thoughts? Thanks.
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