The most recent content from our members.
Morning. Trying to get my head around this one, but its proving to be a nightmare. I want a report of all nodes, which alerts that can trigger on said node, and related ServiceNow actions on the alert(s) that can trigger For example: HOSTNAMEIPAlert NameService now dataTEST-HOST10.10.10.1Device down in AWSFull details…
So we already have a Service Graph Connector that integrates with SolarWinds and this is working. I've tried to add the Custom Properties to the mix and the code comes back as success, but the field doesn't show after the Test, this is the code within ServiceNow; (function execute(inputs, outputs) { var limit =…
Hi, we are trying to achieve the above and we have been told that there's an API available on solarwinds by default. apparently the URL/path is the following : https://a.b.c.d:17778/SolarWinds/InformationService/v3/Json/Query" I can see that our solarwinds server is listening on port "17778" netstat | find "17778" TCP…
Is there anyone who did work on servicenow instance status dashboard like status is up, operational state is enabled and URL is working fine without any issue. Tablular widget is also good for this purpose also do we need to create donut widget with clickable link.
Good Afternoon, I'm hoping maybe some community members can shed more light or help with this. I've had tickets in with Solarwinds Support as well, and we were unable to find a solution. A few months ago our integration stopped working. I have taken all steps that have been outlined for me, recent one was changing the port…
Recently we had our production ServiceNow integration instance switch into a restrict state due to a significant outage. While this is fine and as designed, no one realized it had happened so the instance stayed paused, resulting in a lack of additional tickets until someone saw a system down and no ticket generated. My…
Hi Team, We have seen that the SolarWinds Service Now Integration is showing as down in Status in the tool, however the Test connection is passing. We have tried giving the User ID used for the Integration as ADMIN but still the status is down. However, we have also checked from the SN logs that the scope of the…
Does anyone know where I can find the Table and Field, that store ServiceNOW Ticket Number?
Hi THWACK Community, I am in an environment where the integration is achieved by ServiceNow collecting data from SolarWinds executing an action to write to the NetPerfMon Event Log. When doing any maintenance or upgrades, I would previously Disable or Restrict the Integration Instance to ServiceNow from within SolarWinds…
Additional Alert Notifications SolarWinds is thrilled to unveil our latest integrations for SQL Sentry and Database Performance Analyzer (DPA) with ServiceNow® and PagerDuty®. This much-requested enhancement promises to extend your alert notifications, making your IT operations more efficient and responsive than ever…
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