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I am looking for some guidance on how to configure the rest source object to pull data from the Salesforce rest service, and utilize the nextRecordsUrl returned url to pull the next batch from. My initial query works great, but even with the pagination settings configured, it calls the exact same query each time instead of…
I'm working on making a script work to start a discovery using REST API posts. Been testing it all in Postman since that's the easiest way so far: I've been able to generate the CreateCorePluginConfiguration successfully:…
Hey Web Help Desk dev team, any chance the REST API will be expanded to: 1. Query inactive clients via the API? 2. Activate inactive clients via the API? This would allow us to restrict tech accounts from having full access to editing Clients while still allowing techs to clear verified client accounts that have been…
Currently, the SolarWinds Service Desk API does not provide support for creating, updating, or fetching knowledge base articles. Adding API capabilities for knowledge base management would greatly improve automation and integration workflows for users. This feature is essential for organizations looking to manage knowledge…
Hello, I manage the service desk at an MSP. A new client runs a large internal Support Desk using the SW Web Helpdesk. I've never really used SolarWinds software, let along the Web Helpdesk. It is even called Request-O-Matic. They called it ROM. It isn't even called that outside of their organization, I don't think. Even…
Hello, My support ticket said API issues are not supported and you have to post on THWACK. When I attempt to use REST API to my SolarWinds Additional Web servers I get an error connecting. When I connect directly to the MPE it works as expected. Are the AWS not a support configuration? Is there something additional that…
Hello! Is there any way to get a list of Assets related to a Client using the client's ID or Username? I've read the documentation and couldn't find any information.
Hello Team, Our organization is using SolarWinds tool to maintain data related to IT infrastructure. We want to access that data so that we can create our own dashboards/insights. We would like to have read-only access through API on our own data so that we can import it to our PostgreSQL Database and then use it to create…
CORE-11690 was submitted by Tdanner for this. Original thread: Re: SolarWinds Orion API & SDK: Authenticating with the application API key It would be very valuable to have API keys for automation, and not be limited to HTTPS Basic authentication (username and password) or PowerShell API client Windows authentication…
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