Hello my dear Thwackers, just thought I'd cast this here question into the Thwack abyss in the hope of starting some sort of discussion...
The challenge we have is with the procurement team adding new devices to WHD
Their current process is: Finance provides the Purchase Order with say 10 OptiPlex 666. Procurement will go to the current ITSM site and enter "Dell OptiPlex 666 times 10"
this will create 10 OptiPlex 666 line items which the build or installations room team can update with Serial Number and Asset number details.
In WHD however, and PLEASE correct me if I'm wrong here but the process is to download the PO import template add
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
| Dell | OptiPlex 666 |
Upload it then repeat this with the Asset template?
Our procurement officer almost decapitated me with a rusty letter opener when I showed her...
Please for the sake of my sanity!
