Hello,
We are building a small integration to attach a couple of files to the newly created ticket. So this is a link to a test ticket in our environmenthttps://sc.snetcom.net/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/view?ticket=156482
Basically, we are interested in getting attachments and adding new ones.
This is the response for adding a new attachment
<!doctype html>
<html lang="en" class="xui">
<head>
<meta charset="utf-8">
<title>Warning</title>
</head>
<body style="background:#DFE0E1;">
<h1>Something went wrong.</h1>
<h1>Please contact SolarWinds support for assistance or review the Web Help Desk logs.</h1>
</body>
</html>
And this is for GET operation Entity TicketAttachment with ID156482 not found.