The asset section of my Solarwinds Web Help Desk has suddenly disappeared.
Has anyone else had any such issues?
Please see attached image below.
Any help would be appreciated.
Most likely this is because your evaluation license expires. You can contact our sales to get an extension if you need it.
If you check setup<Assets<Options, is the 'use assets' checkbox actually checked or un-checked?
Thanks for the reply. There is no 'Ásset''category under Setup. There is General, E-mail, Locations and so on, but Asset is missing.
Only time that's ever happened to me was when my license either expired, wasn't in there or the trial time ran out.
Hi Navron,
Are you logged in as Joe Admin or another user?
You might check permissions in the Setup->Techs->Tech Permissions. There is an Asset Permissions within the tech permission group. You may have this turned off for the user you are utilizing.
