Our Team is seeing an issue where Tasks created in an incident that is under a Group Assignment are auto-completing themselves within the minute they were created.
When we remove the Group Assignment and add a task it holds, and still holds if we add the group after the task.
We have Category triggers and Automations that we'd like to auto-assign these to a particular Group, but we need the tasks to stay active.
Any ideas how to correct this issue are greatly appreciated!