Useful for MSPs.
A customer sets up their 3rd ticketing system to email the MSPs support email, which forwards to SWSD and logs a ticket. The sending email address is no-reply@domain.xxx
This originating email address is assigned an account on SWSD and linked to the customers 'site'.
The originating email address currently gets the response to confirm that the ticket has been logged, along with any other email settings selected in SWSD. (as long as the customer domain(s) have been allowed for SWSD ticketing).
Could we have a feature to change the email address that SWSD automatically responds to or add an automation option to email notifications to different email addresses?
