- CREATE A CHANGE CATALOG CHILD TICKET IN THE MIDDLE OF THE PROCESS OF SERVICE CATALOG PARENT TICKET
- LINK THE CHILD TICKET TO PARENT TICKET (ATTACH)
- IF THE CHILD TICKET IS RESOLVED, THE PARENT TICKET WILL AUTOMATICALY RESOLVED
MUST BE DONE WITH OUT USING AN API. NOTE THAT API MUST BE USED WHEN DEALING WITH 3RD PARTY PROCESS