SolarWinds service desk mobile app cannot be customized as per our need.
It comes with default layout and lacks any settings which allows a user to change the layout as per their need.
It should at least allow us to customize the home page with different icons for incident, requests, changes, etc.
It should also allow a user to add widgets or KPI's of different items on the home page.
SolarWinds should consider allowing at least the admins of the accounts to customize the layout organization wide.
Hope this feature will be implemented in the future updates of the mobile app.
