Have an option to write comments inside of a task

Please add a comment box inside of a task so we can add comments to the specific tasks, instead of just completing the task inside of a ticket. Right now there is no comment box, and our team would find it very beneficial to comment on certain tasks, especially in onboarding/offboarding service catalog requests.

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Comments

samulski

Would be nice to be able to comment on tasks. Or approval requests.

LukasW

This would be great. The ability to have an automation/process built out in a service catalog item that updates the record comments or leaves a note on the screen for the assignee rather than a task. For example, you can update record>append description but that might be overlooked. Would be nice to post an immediate comment via automation once a service catalog item is filled out for the assignee to see.

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