Use case - We have an automation rule which runs that sends a reminder notification back to the Agent after 3 days of no comment.
Issue - if the last comment was on a Thursday, the automation should not count the weekend as those are excluded in our business hours. Today, while Business hours can be applied to Conditions so the rule will only trigger during those business hours, there is no way to exclude weekends on these. The rule would still send the notification every 3 days regardless of business hours.
