Subcategory reporting can be very valuable to help us understand what work is underway, but we have some categories where we do not have multiple subcategories that make sense. When we report on subcategories, though, all tickets that have a category but no subcategory as "Not set" even though they're technically set, they're just set at the category level. Can we create an option to default back to using the category if no subcategory exists?
