Our customer wishes to have a visibility for a regular requester and service task user to also see who created the incident on their behalf within the portal view as an extra field or column.
Currently, Requesters and Service Task Users do not have a way of seeing who raised the incidents on their behalf aside from the notification emails which may sometimes user missed due to different notificaitons.
Service Desk Account: firstmco
Contact: pjanapareddy@firstmco.com
