By making parameterizations in the Service Desk tool, it is identified that it is not possible to create multiple conditions from the automation rules, that is, it is required that in a single automation rule there be several conditions with the OR operator and each of these conditions assigns an action specific how to assign a technician.
Therefore, I want to ask if it is possible or if there is any way in which, from an automation rule, multiple OR conditions can be created and for each OR condition add an action within the same automation rule.
