We have a need to add a grid like parts list to a service request, which could be created with a series of text fields, however, fields cannot be reused.
So this request could focus on the ability to reuse custom fields on a form or reuse input fields on a service catalog item. However, this would not be an attractive table in the two column format.
So preferably having the ability to build a table where you can have multiple rows and columns, such as Quantity | Manufacturer | Part # and/or Description | Item URL.
Qty | Manufacturer | Part # and/or Description | Item URL (optional) |
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Note that in the Description box for a New Ticket, you provide the user the ability to create a grid like the one I created here above.
This is exactly what we need, so maybe build the option to create a Description box in Service Catalog with all the controls of a Description box.
When creating a new field, there seems to be very little (or no) difference between the Text Field and the Text Area. Possibly make the Text Area a box with controls like the New Ticket Description box.
This would be a nice work around, but it requires the user to know how to use the controls and build a grid every time. It would be better that when building the filed the admin can create the field with the grid like this and it be editable on screen for the user.