Scheduling Weekly Tasks in SWSD

Hi Everyone,

The Web Help Desk currently offers user the ability to schedule weekly tasks and auto create tickets to fulfil those tasks. I am unable to find a similar capability in the SW Service Desk. I have tried the Service Catalog option and also Change Catalog to test a few scenarios but was unable to replicate the scenario from Web Help Desk.

Any suggestions?

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P.J.

You could create a Service Catalog item and schedule that. Once the item is created, to the right of the screen is the delete, schedule and request buttons.

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