We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.1 is now available on the SolarWinds website and through your customer portal. This is a major update to WHD, designed to deliver a modern, intuitive experience while addressing long-standing limitations. This transformation is more than just a facelift; it’s a leap forward in technology, usability, and security.
Why the change?
Our primary goal was to replace legacy technology, which restricted our ability to deliver essential features, add enhancements quickly, and maintain robust security. By moving to the latest technology, we’ve unlocked new possibilities for functionality, performance, and user experience.
What are we including in this release?
•Modern Client UI With a Fresh Look: With a clean, responsive interface designed for efficiency and ease of use, navigation is smoother, and the overall experience feels more contemporary
•Enhanced Security: We’ve addressed vulnerabilities inherent in the old framework, ensuring your help desk environment is more secure than ever
For more information, visit the link below:
WHD 2026.1 release notes
