Solar Bytes - September 2024

I can’t believe how fast this year’s flying by. It’s already September! We’ve been working hard, as always, and I’m sure you have too. Check out the things you may have missed and the upcoming events for September. Keep an eye on THWACK in October—we’ll be rolling out our Customer Experience Survey to gather your insights and experiences. By participating, you’ll not only help us improve, but you’ll also earn 1,000 THWACK points as a token of our appreciation. Keep an eye out for the survey on THWACK—your voice matters! Lastly, back by popular demand, the SCP exam voucher has returned to the THWACK store! If you've been saving up points in the hopes of getting a voucher to take one of the exams, we hope you'll take the opportunity to trade in for that voucher.

What Might You Have Missed in August?

Trace to Troubleshoot by Pramodh Chandrachary

IT Certification Search: Where Does SolarWinds Certified Professional Fall? by Sara Clark

The True Cost of Downtime by Brad Cline

Announcing Kiwi Syslog Server NG 1.2.1 is now Generally Available by Ivo Dloughy

Chicago SWUG: Join Us for the Grand Finale of 2024 by Kristen Piña Flores

Building the Guardrails of Artificial Intelligence in Enterprise by Sascha Giese

SQL Sentry & DPA Now Integrated With ServiceNow and Pager Duty by Suril Jasani

Chicago SolarWinds User Group: Time to Lock In by Kevin Kline

What's New in SolarWinds Patch Manager 2024.2? by Keshav Kumar

The Evolution of SolarWinds AI in Service Desk – Generate Runbooks from Text-Based Files, Automatic Data Masking, and More by Stella Leibovich

An Exciting Week for Enterprise Service Management (ESM) – Custom IT Service Portal URLs, Templates for New Service Providers, and More by Stella Leibovich

Database Performance Analyzer (DPA) 2024.3 is now Generally Available! by Rob Mandeville

SolarWinds and CIS Critical Security Controls by Kritin Paddington

Sustaining Digital Resilience With Secure by Design by Krishna Sai

Will AI Become Our Friend or Foe? Technology Professionals Weigh In. by Krishna Sai

Generative AI as a Collaborator for IT Teams Supports the Democratization of IT Service Management by Krishna Sai

TechPod: Transitioning From the Military to a Tech Career featuring Sean Sebring, Chrystal Taylor, and Dillon Townsel

Expand Your View of Observability by Jeff Stewart

SolarWinds Day: Observability Anywhere. Precision Everywhere by Chrystal Taylor

What’s Planned for September?

If you’re in Johannesburg, South Africa, stop by the Hybrid Cloud Observability Roadshow on September 4. Sascha Giese, Frank Lynch, and Mark Dorney will be there sharing information and answering questions. More details can be found here.

Also, September 4, join product experts Daniel Aharon, Joey Brown, Lauren Okruch, Stella Leibovich, and RJ Gazarek for the Service Desk Quarterly Product Update. EMEA, Americas, and APJ times available.

Look forward to TechPod with hosts Sean Sebring and Chrystal Taylor and guest Mark Roberts. On September 10, listen in for a lively discussion on IT project management with Ooo Shiny Shiny – Keeping IT Projects in Check.

Join us for the final SWUG of the year in Chicago, IL, September 18 – 19. You’ll find Chrystal Taylor, Kristen Piña Flores, Valerie Rivir, Kevin Kline, Sascha Giese, Brian Radovich, Cheryl Nomanson, Carley Cousineau, Radmila Stangova, Bradley Sisson, David Russell, Emily Coleman, and Jeff Stewart presenting at the event. We’ve also got a few special guest speakers in store from our very own THWACK MVP roster,   and  . Register now.

A little further ahead, join us for another SolarWinds Day on October 2 or 3. Sudhakar Ramakrishna, Brian Goldfarb, Jeff Stewart, Abigail Norman, and Chrystal Taylor will present on our Observability solutions. We’ll also have product experts available in the chat to help answer questions. Register now: NA/EMEA or APJ.

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